Dr S M Jagadish, Founder and MD - Zero Defect Consultants has been recognized as The Most Promising Business Coach of the Year - 2022, Bengaluru by BusinessMint.

Dr Jagadish is a BE Mechanical, MBA in marketing and Doctorate in TQM, 

He is a Lead Auditor for various standards like ISO9001, ISO14001, ISO27001, ISO45001, ISO50001, etc. He is Auditor for Various other standards such as ISO/IEC17025, ISO20001, IATF16949, ISO13485, AS9100, ISO22001, CMMI assessment for Software. Etc. 

He is Expert in Business Scaleup, TQM, TPM, Lean Manufacturing, Six Sigma Black belt, ILO SCORE Trainer in Karnataka. Process Improvement techniques like Performance Management, 5S, Value Stream Mapping, Inventory Management, Kaizens, Suggestion Scheme implementation, Balance Score card etc..     

He has total 28 years of experience in the field of Quality where he has worked in Small Scale industry (Maruthi Metals and Plastics Pvt Ltd), Medium Scale industry ( NTTF industries Ltd)  and Multinational company ( Carrier Refrigeration Pvt Ltd ) and is in Training and Consulting field from 1998.

He is Heading a multiple awards winning company named Zero Defect Consultants from more than 2 decades, which is india’s leading consulting and training firm in the areas of ISO standards implementation, Technical and HR skills Training, Driving Process Improvements, HR Processes and Industrial Automations. As a organizations they have provided services to Government Organizations like GTRE, ICAR Research institutes, Public Limited organizations like HAL, BDL, ECIL, HMT,ISRO etc. , Multinational companies like ABB, BOSCH, Autoliv etc. , Private organizations like  TVS group companies, Bajaj, Reliance, etc.

He has helped more than 2500 plus organizations to increase their performance and achieve growth by establishing processes, consulting and through experiential training by bursting the myth that manufacturing is no longer profitable and helping the leaders to see the mistakes which have made their mind believe, making money is difficult.

He is the author of the upcoming book “Manufacturing Millions” – How Entrepreneurs and Leaders can adopt a simple and sustainable systems, Develop human resources for growth enhancement and achieving planned revenue and profits.

His specialty is helping leaders to achieve business goals, engage teams by organizing and systemizing the organization which can ensure that the organization is scaling up and maximizing performance and profits.

Based on his contribution to the Pilot lot of Indian government Project - Lean Manufacturing Competitive Scheme (LMCS), he was recognized as a“ Best Performing Consultants” from Ministry of Micro Small and Medium Enterprises ( MSME) and National Productivity Council (NPC) New Delhi., He has been awarded Bharat Jyothi Award, Atal Bihari Vajpayee Award, Best Consultants Award, etc..

While most experts believe in sharing their expertise and saying that, Customer needs to take action and achieving success is their business, but his belief is in “Achieving Customers Success is his Business".